

OUM marked another milestone with Tan Sri Dr Abdullah Sanusi Digital
Library being awarded the ISO 9001:2000 certification on 27 May 2005. Tan
Sri Abdullah Sanusi Ahmad Digital Library is the first digital library of its kind
in the country and perhaps in Asia to be awarded the prestigious
international ISO 9001:2000 quality certification.
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This certification encapsulated two crucial achievements i.e. (i) the Library
processes met the quality standards benchmarked internationally, and (ii)
the Library successfully put in place the
continuous improvement processes
that met the international benchmark.
The Digital Library is an important support service to OUM students and
staff. With the ISO certification, the Library’s achievement notably
symbolises OUM’s commitment to provide its students with the best
services, and to continually improve on the University’s academic and
support services beyond its clients’ expectations. These would be translated
into more efficient services, innovative products, and new value-added
services.
In the journey for quality, elements such as dedication, integrity,
professionalism, caring and innovativeness contributed to the success of
this achievement. These five elements that made up OUM’s shared values
were the driving force behind two years of dedicated effort by the
management and staff of OUM to ensure that all of its services, including
support services are of quality standard. This achievement would bring
continous and positive impacts either directly or indirectly to its students and
other clients.
A note of congratulations to all staffs of Tan Sri Digital Library for a job well
done.
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